T-shirts don’t fit? No problem!

We want you to have your t-shirts fit perfectly! However, please take note of our exchange policy before attempting to send your purchases for exchange with us.

  • Only unworn, unused and unwashed items can be exchanged for a different size and or colour within 7 days of purchase.
  • Items exchanged must be returned in its original state.
  • Items bought during sale cannot be returned nor exchanged.
  • No cash refunds shall be entertained for all goods sold.
  • Where the value of the item in exchange exceeds the value of the item returned, the customer shall pay for the excess; in other cases, the no cash refund policy shall apply.
  • All shipping costs will be charged to the customer.
  • Individium reserves the right to refuse any exchange.
  • Individium reserves the right to revise, review and accept the terms of exchange.

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