T-shirts don’t fit? No problem!
We want you to have your t-shirts fit perfectly! However, please take note of our exchange policy before attempting to send your purchases for exchange with us.
- Only unworn, unused and unwashed items can be exchanged for a different size and or colour within 7 days of purchase.
- Items exchanged must be returned in its original state.
- Items bought during sale cannot be returned nor exchanged.
- No cash refunds shall be entertained for all goods sold.
- Where the value of the item in exchange exceeds the value of the item returned, the customer shall pay for the excess; in other cases, the no cash refund policy shall apply.
- All shipping costs will be charged to the customer.
- Individium reserves the right to refuse any exchange.
- Individium reserves the right to revise, review and accept the terms of exchange.